Job Description: Guidewire Trainer
Overview The Guidewire Trainer will play a pivotal role in enabling our organization to leverage the full potential of the Guidewire platform. This individual will design, develop, and deliver comprehensive training programs to equip employees with the knowledge and skills required to effectively utilize Guidewire for various business processes.
Responsibilities
- Training Needs Assessment: Conduct thorough assessments to identify training gaps and develop tailored training programs that address specific needs.
- Curriculum Development: Create comprehensive training materials, including course outlines, presentations, handouts, and exercises, aligned with Guidewire best practices and organizational objectives.
- Training Delivery: Deliver engaging and informative training sessions, utilizing a variety of instructional methods such as lectures, demonstrations, group activities, and hands-on exercises.
- Knowledge Transfer: Facilitate knowledge transfer by providing ongoing support and guidance to trainees, answering questions, and addressing challenges.
- Evaluation and Improvement: Continuously evaluate the effectiveness of training programs and make recommendations for improvements based on feedback and performance metrics.
- Stay Updated: Stay current with the latest Guidewire releases, features, and best practices to ensure training programs remain relevant and up-to-date.
- Collaboration: Collaborate with business analysts, subject matter experts, and IT teams to understand requirements and ensure training aligns with organizational goals.
Qualifications
- Proven experience as a Guidewire Trainer or a similar role.
- In-depth knowledge of Guidewire Platform components (PolicyCenter, ClaimCenter, RatingEngine, etc.).
- Strong instructional design and delivery skills, with the ability to adapt to different learning styles.
- Excellent communication and interpersonal skills, with the ability to build rapport with learners and establish a positive learning environment.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office Suite and other relevant tools.
- Guidewire Certifications (preferred).
Additional Skills (Optional)
- Experience with instructional technology and e-learning platforms.
- Knowledge of project management methodologies.
- Experience in the insurance industry.
Minimum Environmental Expectations:
- This position will require working indoors. Typical workweek is eight (8) hour workdays, five (5) days per week with some weekend work, as well as longer hours as needed.
About Dewpoint
We are the premier provider of integrated technology services and solutions with a reputation for solving business challenges and creating trusted relationships with our clients and partners.
A Michigan based company, we focus on providing services and solutions that help organizations solve business challenges with technology. We are a leading systems integrator and technology consulting firm that was established in 1996 and are made up of experienced professionals who have a deep understanding in providing IT solutions to government and commercial clients.
Dewpoint’s employees are all company stakeholders. We are responsible and accountable to each other and our clients. The core values all Dewpointer’s share are:
- o Commitment
- o Dependability
- o Flexibility
- o Intelligence
- o A Just “DewIT” attitude
Dewpoint employees are all company stakeholders. We work hard, we play hard.
Developing a true sense of community and camaraderie requires company events to bring together Dewpoint employees who are dispersed across different offices and client locations. Our goal is to bring employees face to face for both learning, fun and community involvement.